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Returns Policy

We hope you love your OOFOS but if for any reason you’re not entirely satisfied, it’s super simple to return with our 30 day returns policy. To be eligible for a return, your item must be unused and in the same condition that you received it.

To return your product, please request an RMA number and FREE postage label by sending an email to oofos@i-fulfilment.co.uk.

Non-returnable items:

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item and whether it has been approved or rejected for your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

There are certain situations where only partial refunds are granted:

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund 48hours after you have received an email notification please contact us.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us and we can provide more information and where to send your products.

Shipping

To return your product, please request an RMA number and FREE postage label by sending an email to oofos@i-fulfilment.co.uk.

International orders

International orders are only eligible for returns or refunds based on the above criteria.

Size Guide

Men

Women

Note: All sizes displayed on oofois.ie use UK Sizing System.

Foot Length US M UK M US W UK W EU
222mm 2 1 4 2 35
228mm 3 2 5 3 36
235mm 4 3 6 4 37
241mm 5 4 7 5 38
248mm 6 5 8 6 39
254mm 7 6 9 7 40
260mm 8 7 10 8 41
267mm 9 8 11 9 42
273mm 10 9 12 10 43
279mm 11 10 13 11 44
286mm 12 11 14 12 45
292mm 13 12 15 13 46
302mm 14 13 16 14 47